SHIPPING & DELIVERY
WHERE DO WE SHIP?
We deliver within the continental US, US Territories, Alaska and Hawaii. We also deliver to APO/FPO/DPO addresses.
Certain products have transportation restrictions, and cannot be shipped to some locations.
HOW LONG DOES STANDARD DELIVERY TAKE?
Standard orders should be delivered within 7 to 10 business days following order confirmation. Please allow up to 2 additional days for rural zip codes.
Shipping is available within the US. We also ship standard orders to US Territories, Alaska, Hawaii and APO/FPO/DPO addresses, which requires additional time for delivery and may be subject to delivery restrictions based on the item type, weight and size.
During high season and sale, delivery might take a little longer.
If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed an additional 2 business days. Orders with out of stock item(s) may take an additional 5 business days to process and ship.
WHAT ARE THE SHIPPING AND HANDLING COSTS?
We offer free shipping on all Standard orders of $100, regardless of the size and weight of your package. For Standard orders under $100 there is a flat rate shipping fee of $12.99.
We also offer Next Day Delivery for $24.99 on OAK (one of a kind) items only.
* You must purchase a total of $100.00 worth of merchandise before taxes, shipping and handling. Does not include PacoRogiene NYC gift cards unless purchased with merchandise totaling $100.00 or more before taxes, shipping and handling. No price adjustments on previous purchases. Offer is non-transferable without consent by PacoRogiene NYC. Not Valid at PacoRogiene NYC. Cannot be combined with any other offers. Valid on standard U.S. ground shipping to U.S. delivery addresses in the 48 continental states only. Not valid for international delivery addresses or Alaska, Hawaii, U.S. territories, P.O. Boxes, and APO/FPO addresses. Additional charges apply for express shipping. Limited time offer.
HOW CAN I TRACK MY ORDER?
As soon as we are ready to ship your order we will send you an email with the delivery information including tracking numbers.
HOW LONG DOES NEXT DAY DELIVERY TAKE?
Next Day Delivery is on OAK (one of a kind) items.
Next Day Delivery orders placed by 4 pm EST will be delivered the next business day (Tuesday to Friday), and orders placed by 4 pm EST on Friday will be delivered the next business day (Monday). Orders placed after 4 pm EST on Friday will be delivered on Tuesday at the latest. Next Day Delivery is not available for Alaska, Hawaii, US Territories, APO/FPO/DPO addresses and P.O. boxes at this time.
During high season and sale, Next Day Delivery might be unavailable.